Actionable Insights with Freddy AI

Freshsales integrates Freddy AI, offering invaluable insights into promising deals and recommending the next best actions. By leveraging AI, manufacturers can make smarter decisions, accelerate sales cycles, and enhance overall efficiency.

Unified View of Customer Interactions

Manufacturers can gain a comprehensive understanding of their audience by unifying communication channels within Freshsales. This CRM consolidates phone, chat, and email channels into one platform for seamless communication with distributors. Every interaction with distributors, including ongoing deals, is captured and integrated into a single screen for easy access and management. Using Freshsales, you can:

• Tailor the contact and account details page to highlight essential fields relevant to your manufacturing business.
• Understand how distributors enter your system and track their website visits for insightful lead engagement.
• Access a quick summary of distributors' past engagement via email, phone, chat, or direct meetings.
• View distributors' past purchase orders and monitor their current stage in the buying process.
• Add relevant notes for each prospect, set up tasks and appointments, and upload necessary files directly within the CRM.
• Dive deep into detailed information such as support tickets in progress and open deals for comprehensive insights.

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In a single scroll, gain insights into a distributor's industry, clients, budget, past purchases, and ongoing deals with Freshsales.

Efficient Sales Process Automation

Freshsales empowers you to streamline your sales process effortlessly. First, when a potential dealer visits your website, you can promptly capture their interest and engagement through a chatbot or webforms, seamlessly sending their details straight to your CRM, eliminating manual data entry.

Then, with automated territory management, leads are auto-assigned to relevant salespeople in a round-robin manner, ensuring efficient lead distribution.

Your sales team can then leverage predictive contact scoring by AI-powered assistant Freddy to identify, prioritize, and qualify the most promising prospects.

With Freshsales, organizing customer data is a breeze, allowing you to access and manage everything from one screen. Plus, the modern views provide a user-friendly, spreadsheet-like experience, enhancing sales productivity.

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Additionally:

• Ease your sales team's workload by creating automated workflows tailored to common business activities.
• Take advantage of ready-to-use workflow templates for seamless automation.
• Ensure timely follow-ups with automated reminders for unresponsive distributors or dealers.

Comprehensive Deal Management

Gain a comprehensive view of product details, including pricing, descriptions, and discount structures, by configuring your unique product catalog within Freshsales. Stay organized and informed about deals for every product with ease:

• Create multiple pipelines tailored to regions, projects, or products to effectively manage deals.
• Customize individual stages for each pipeline to reflect your unique sales process.
• Visually track deal progress dynamically and stay updated on advancements.

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Benefit from Freddy, the AI assistant, which categorizes deals with tags like "Likely to close," "At-risk," and "Gone cold," offering actionable insights for driving deals to closure.

Personalized Communication for Stronger Engagement

Utilize customer data available in Freshsales to outreach your end-consumers, potential dealers, and distributors based on their interests. Moreover, You can integrate Freshsales with marketing automation software like Freshmarketer to:

• Segment contact lists by demographics, geography, industry, and behavior for targeted campaigns.
• Execute hyper-personalized campaigns to drive sales among specific industries and end-users.
• Establish nurture journeys for distributors and dealers with newsletters and emails showcasing relevant products.
• Combat cart abandonment with triggered transactional emails ensuring prospects receive personalized follow-ups.
• Implement sales sequences for existing dealers, facilitating efficient follow-ups and deal closures.

Use Freshsales to seamlessly bridge the gap between marketing and sales by directing qualified leads, deals, and accounts to the appropriate sales team directly from the CRM.

Win More Business with Freshsales - Start a Free Trial

Unlock the power of complete visibility with Freshsales! Tailor your data points upfront, collaborate effectively, and target the right industries. Stay ahead of the game and boost your revenue. Regain control of your business, try Freshsales today!

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